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Not unlocking or locking, keys not recognised and U1900-20 Fault Code

20K views 30 replies 10 participants last post by  peteg22  
#1 ·
Hi all,

I have recently come home from working away for 10 weeks and went to open my RS and the key fob would not open the car (it's a non Lux Pack car so doesn't have proximity unlock) - tried with the spare fob and no luck, changed the batteries in both fobs with no luck either.

Got the car opened and started using the physical key (every day is a school day I never knew you could use the physical key in the steering column to bypass the keyless start) and took it down to a friend who is a mechanic. When driving the car still reports that the key is outside of the car or the key cannot be detected on the dash.

At the beginning it was throwing up all sorts of codes but we remembered that the battery had been changed about 3 months ago so cleared and left the car running and read the codes again, the only code to persist was

IC (Instrument Cluster)
U1900-20 - CAN Communication Bus Error - Reception Error

Image


There are no other codes and no lights on the dash. I spoke to a friend who used to work in Ford and he says that it is common for solder joints in the instrument cluster to fail across several Ford models and has suggested to me a repair service he has used for several other Fords which have had similar issues.

I just thought I would confirm on here by asking if anyone else has had this issue before and using a repair service to fix the Instrument Cluster was what has fixed this issue?

Any comments or help greatly appreciated.

Simon
 
#7 ·
Just thought I would post an update here, I removed my instrument cluster and sent it off to this service for repair: FORD FOCUS,RS 2007-2011 INSTRUMENT CLUSTER REPAIR SERVICE | eBay

I have refitted the cluster and the issue has not resolved, it is throwing up the same fault code as well as a few extra ones now.
I will be calling the repair company on Monday to ask what repairs they carried out and what testing they carried out to verify the work.

I'm now running out of ideas, I was thinking of buying a replacement cluster and having it programmed to the car and keys.

I think this can be done with an ELMConfig - can anyone confirm if this is correct?

Simon
 
#12 ·
Hi all,

Thanks for the replies and for the pointers.

Unfortunately my car is still suffering the symptoms outlined in the original post - I can't find any loose connections and the battery is reading fine on the volt meter.

I have the car booked in to an AutoElectrician next week who has seen similar issues on other Fords with keyless start - so hopefully he will be able to diagnose and rectify the issue. I'll post an update here when I get the car off to him.

Simon
 
#13 ·
Folks just a quick update on this - the AutoElectrician received the car at the start of this week, he recoded the keys to the car and everything seemed to be working fine, however when he came out to the car the next morning to check the issue had reappeared.

He has done some more diagnostics and has determined that a sensor in the boot is at fault, so has ordered a replacement one from Ford and is awaiting arrival of the part - I'm communicating with him through my local trusted mechanic as I am away from home again and my mechanic has a good working relationship with the AutoElectrician - hopefully the arrival of the part will see the end to this issue.

I have a quick question for anyone on here who may be able to answer - does anyone know what the sensor in question may be? I think I remember a while ago when looking into this that I found some info on there being a number of sensors in the MK2 Focus for receiving radio signal from keys and that one may be in the boot, is this correct? I can't find or remember where I originally found this info so any direction or info here greatly appreciated (y)

I will keep this thread updated with progress.

Simon
 
#16 ·
if i remember right on the mk2 the boot one detects if a key is left in the boot,theres another sensor under the console to detect when the keys inside the car so you can start it
Thanks guys - much appreciated. Is it reasonable to assume then that this sensor would cause the current symptoms that my car is currently suffering?
Apologies for all the questions just curious to know more about this :)

Simon
 
#18 ·
IIRC, there are three data bus systems that talk to each other through a gateway - the instrument cluster.

The various modules are linked on differing speed buses depending on their importance and priority to send and receive information.

Using the appropriate diagnostic equipment, the fault symptoms should guide an experienced auto electrician to various test points to help pinpoint a suspected faulty module.


Your AE would have most answers, but extracting them from either him or via your (third party) trusted mechanic may prove difficult.
 
#19 ·
Just an update to close this one off.

I finally got my car back last night, it turns out that the component which was at fault was a receiver which is in the main cabin above the roof lining (this is what the AutoElectrician told me), see picture attached:

Image



However one further thing which complicated matters is that when the AutoElectrician first looked at the issue, the IDS diagnostics system he was using immediately flagged up to him that my car was registering 2 different VIN numbers - we deduced that this is because my car has an ECU from a Focus ST in since my original failed back in 2018, see the following post: Starting problem, any suggestions?

Because of this the auto electrician had issues coding the replacement part to the car to then re-pair the keys to the car but he managed to figure it out.

Just wondering if anyone who has had an ECU fail before and has had to fit a second hand one has seen similar issues as this?

Regardless, the car is now back and no issues so far :D

Simon
 
#21 ·
@Watsi88 @Mad Paddy
Evening Gents, I think my RS is experiencing the same problem! 🙁 The car isn't recognising the key fob (inc the spare one) and I can only start the car by the backup method of holding it to the steering column.
I have changed the batteries twice in each one, and the main car battery is only a few years old and is kept plugged into a Ctek.

Do you know the part numbers for the various sensors (doors and the one in the roof lining) by any chance?

Edit: also checked for fault codes, nothing found...
 
#22 ·

Hey Pete - apologies mate I only know the part number of the receiver which I had replaced to fix my issue - it should be visible in the quoted post attached.
Worth noting that when mine had issues holding the key up to the steering column didn't work - I had to take the blade out of the key and slot it into the keyhole behind the blank place in the steering column to get the car to start.

Let us know what you do to resolve your issue once you get to the bottom of it (y)

Simon
 
#23 ·

Hey Pete - apologies mate I only know the part number of the receiver which I had replaced to fix my issue - it should be visible in the quoted post attached.
Worth noting that when mine had issues holding the key up to the steering column didn't work - I had to take the blade out of the key and slot it into the keyhole behind the blank place in the steering column to get the car to start.

Let us know what you do to resolve your issue once you get to the bottom of it (y)

Simon
Thanks Simon, no worries! I did see your post with the photo on it, thanks. I have just bought another code reader which I hope will shed some further light on this. I will keep you posted 👍🏻😁
Pete

Hmmm, the plot thickens. So I have just plugged the new code reader in and got the following:
P1260 - theft detected, vehicle immobilised.
C1278 - steering wheel angle.
And U1900 (same as Simon, I believe) which was inactive/dormant.

The P1260 I guess could be attributed to me trying to get into the car the other day and the alarm going off, with the fob not working etc, but the steering wheel angle one is interesting?!
Any suggestions?
 
#26 ·
Hi Pete. Ford fitted it for me (although only a couple of screws holding it in) but they wouldn't have anything to do with the cluster repair itself. I had to send it off myself and then return it to Ford's for fitting.
As I said they would only supply a new one and couldn't/ wouldn't recommend a company to repair the unit.
Obviously I didn't want a new one or indeed a second hand one as the mileage wouldn't have been correct.
I'll try to find a link to the company I used. It's about 4 days turnaround.
Cheers Paul

Found it!!
 
#28 ·
When I had my cluster fail, I went for new, not cheap & took 5 days to come from Germany. I wanted to get my clocks repaired but my dealer wanted to charge me 'storage' whilst the clocks were away but wouldn't for the new clocks on order! 😝
It worked out about £100 more than repair & storage fees & I insisted on my old clocks back! Once done, no problems after.
 
#29 ·
When I had my cluster fail, I went for new, not cheap & took 5 days to come from Germany. I wanted to get my clocks repaired but my dealer wanted to charge me 'storage' whilst the clocks were away but wouldn't for the new clocks on order! 😝
It worked out about £100 more than repair & storage fees & I insisted on my old clocks back! Once done, no problems after.
Thanks Gareth 👍🏻If going for a new one, can they put the correct mileage onto it?
 
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