[ANSWERED] Membership - Ask the Staff | Forum Issues - Focus RS Owners Club

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11 replies to this topic

#1
Lee19680

Lee19680
  • Club Member
  • 18 posts
  • Nottinghamshire
  • Lee
  • Owns:Mk2 frs & Mk2 escort

Hi Ive got the same problem as someone further down this page, Ive let my membership expire and Im trying to purchase a new 1 year one.
It states I have already purchased this item, and cannot but again. can someone help?
Thanks in advance lee



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#2
Clive

Clive
  • Administrator
  • 48990 posts
  • Clive
  • Owns:2020 VW Polo SEL

You should be able to purchase Club Membership from the Club Shop now Lee.



#3
Lee19680

Lee19680
  • Club Member
  • 18 posts
  • Nottinghamshire
  • Lee
  • Owns:Mk2 frs & Mk2 escort
👍

#4
Lee19680

Lee19680
  • Club Member
  • 18 posts
  • Nottinghamshire
  • Lee
  • Owns:Mk2 frs & Mk2 escort
Ive just been onto the membership page and its still saying the same 🤔

#5
Clive

Clive
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  • Clive
  • Owns:2020 VW Polo SEL

Ive just been onto the membership page and its still saying the same

 

OK, if you go into your 'Client area' under the MY-RSOC tab you'll see a pending invoice for Club Membership renewal, you should be able to purchase from there Lee.



#6
Lee19680

Lee19680
  • Club Member
  • 18 posts
  • Nottinghamshire
  • Lee
  • Owns:Mk2 frs & Mk2 escort
All sorted thanks for the help 👍
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#7
Jamo

Jamo
  • Club Member
  • 237 posts
  • Northants
  • James

Also had this, impatient so just bought 6 months, I'll try this fix in six months time  :nice:



#8
Cainer

Cainer
  • Club Member
  • 416 posts
  • Great Pit of Carkoon (Birmingham)
  • Rich
  • Owns:Mk2 Focus RS
I'm in a similar boat. Missed the renewal email and couldn't renew through the Shop area. However, once I found the renewal email it only gives me the option to renew for 3 years (I guess I did this last time). Is there a way to renew for only 1 year?

#9
Clive

Clive
  • Administrator
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  • Clive
  • Owns:2020 VW Polo SEL

I'm in a similar boat. Missed the renewal email and couldn't renew through the Shop area. However, once I found the renewal email it only gives me the option to renew for 3 years (I guess I did this last time). Is there a way to renew for only 1 year?

 

You should be able to purchase any Club Membership option from the Club Shop now Rich.



#10
Cainer

Cainer
  • Club Member
  • 416 posts
  • Great Pit of Carkoon (Birmingham)
  • Rich
  • Owns:Mk2 Focus RS

 

You should be able to purchase any Club Membership option from the Club Shop now Rich.

 

 

Hi @Clive,

 

Sorry, its still not letting me. I go to Shop / Membership / Add to Cart and then get this error:

 

Oops! Something went wrong!

 

[#10X162]

You have already purchased that item and it cannot be purchased again. Click here to view or renew your existing purchase.

 

I click the link but it then shows me incorrect details of a previous membership purchase (purchased 29/06/2013, expires 11/04/2022). There is no renew button on this screen.



#11
Clive

Clive
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  • Clive
  • Owns:2020 VW Polo SEL

Have a try now please Rich.



#12
Cainer

Cainer
  • Club Member
  • 416 posts
  • Great Pit of Carkoon (Birmingham)
  • Rich
  • Owns:Mk2 Focus RS

Whatever you did, that did the trick. The renew button appeared this time and I could use it renew my membership.

 

Thanks!


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